Information Anxiety in the Workplace: Taming Through Usable Intranet Design

IntroductionThe ProblemPractical SolutionsHow We Can Help

Practical Solutions: Intranet Usability: content

Keep the content fresh: update the information regularly. Not only update the news and main pages, but also keep the deeper level pages up to date, including descriptions of departments and projects.

Most people resist change, even when it is an improvement.
Give your users a fun reason to visit the intranet while they become accustomed to accessing their information in an easier way. Depending on the type of company, you might include

  • a "coffee break" section with interesting quotes or appropriate jokes
  • a news section with feeds from work related news sources.

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