Practical Solutions: Create an Intranet | Intranet Usability: consistency . design . navigation . search . content

Practical Solutions: Intranet Usability: search

Good search boxes can help users find information quickly. According to Nielson,

In our testing of employee productivity with intranets, the quality of search accounts for 43 percent of the difference in time on task between intranets with high usability and low usability.

What makes a good search box? Aside from the technology behind the search, search boxes can be improved by

• Keeping it simple by labeling the box "Search"
• Avoiding any narrowing search options or choices on the main page

Next: Content >