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Practical Solutions: Intranet Usability: design

The purpose of an intranet is to connect people to the information they need.

To help your users find information, avoid distracting them.

• Be careful to only use technology when it will benefit the users
• Keep the design simple
• Avoid clutter and "busy-ness"
• Highlight what is important

Keep the design simple enough so that no explanation is necessary. If the users see a lot of instructions, they will most likely either ignore them or will assume that the intranet is difficult to use.

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